Rope Access Technician (Level I)


While working under the supervision of a Rope Access III Team Leader, and within the scope of a written Safe Work Plan (aka Job Hazard Analysis), the Rope Access Technician (Level I) carries out a wide variety of inspection, maintenance, and repair services in the field setting. Almost universally, the Technician uses rope and related equipment to access and complete work tasks at considerable height. The Technician may also participate in rescue operations, administrative tasks, and customer support. Work hours, locations, shift times, and nature of work assignments are not guaranteed and can vary greatly. Travel is extensive, and time away from home can span several weeks at a time. Safety, integrity, technical capabilities, customer service, and an ability to function effectively in a team environment are essential.

Essential Duties & Responsibilities

  • Carries out a wide variety of inspection, maintenance, and repair services using ropes and related equipment to access and complete work tasks at considerable height.
  • Represents Diamond in a positive and professional manner at all times, regardless of adversity.
  • Provides exemplary customer services and support (internal and external) that reflects integrity, collaboration, and timely follow-through.
  • Works effectively within a team structure to complete operational and administrative assignments on time, with good quality.
  • In accordance with Diamond safety procedures, reflects an intense focus on safety, health, and risk management concerns and takes pride in safeguarding self and others during each job assignment.
  • Adheres to Diamond Rope Access procedures for all rope access projects.
  • Serves as a safe, effective, and valued member of the team as gauged by periodic assessments. Customer feedback may also be taken into account.
  • Adheres to the scope and technique standards are based on level of certification.
  • Punctual, prepared, and ready to work at the designated start time for each shift.
  • Completes all training assignments on time and with satisfactory performance ratings.
  • Follows Company policies, procedures, and work instructions at all times.
  • Meets the availability and attendance standards established by the Company.
  • Travel as required by company to various project sites.
  • Other duties and responsibilities as assigned and as outlined in company policies, procedures, and directed work practices.

Other Duties and Responsibilities

  • Comply with all safety policies, practices and procedures reporting all unsafe activities to Management and/or Human Resources.
  • Participate in proactive team efforts to achieve departmental and company goals.
  • Contribute to building a positive team spirit.
  • Communicate effectively with all levels of employees.
  • Protect confidential information by not communicating, disclosing to, or using for benefit of 3rd parties.
  • Maintain the highest degree of honesty and integrity at all times.
  • Maintain a valid driver’s license.
  • In order to safely complete vision requirements, technicians must be able to discern colors.

Knowledge, Skills & Education

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Education and/or Experience: Up to date SPRAT or IRATA Rope Access Technician certification and minimum 3 years’ experience in the field; High school graduate or GED required. Relevant Bachelors and advanced degrees are an asset. Must have First-Aid, CPR, and AED certification at time of hire or within 60 days thereafter.
    • Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
    • Mathematical Skills: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
    • Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
    • Computer Skills: Knowledge of database, project management, spreadsheet and word processing software, electronic mail, graphics, technical diagrams, flow charts, etc.

Physical Demands & Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regularly required to stand, walk, and climb a ladder to heights up to 300’, discern colors and meet body weight restrictions of 270 pounds. Frequently lift and/or move up to 35 pounds. Occasionally lift and/or move up to 50 pounds. The noise level in the work environment is usually moderate to loud. Hearing protection may be recommended and/or required in some areas.

To Apply

  • Interested applicants should return to the Careers Page and submit your resume, along with a brief cover letter using the link provided for that position.